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Terms and Conditions
- All of our Products are sold brand new and is covered by manufacturer warranty. When you purchase tires, guaranteeing that your product is delivered and insured, right to your door.
- All orders ship by Salinasautosport.com are Insured. If by chance your order does get damaged during shipping, contact our Customer Service Department as soon as you notice the damage within 48 hours of arrival to report the damage. NO EXCEPTIONS. You will be asked to e-mail a picture of the damage and then your new order will be shipped as soon as the damaged product arrives to our warehouse. Save all packaging material, including box tires and wheels were shipped in. The carrier will then pick up and inspect the damaged merchandise to return to Salinasautosport.com.
- All orders processed by Salinasautosport.com follow a strict quality procedure. Every order is checked by your salesman, then are checked by our shipping department and signed off on when the labels are applied to the correct box. With all these precautions, there is still a chance for human error. In the rare occasion that a mistake is made, Salinasautosport.com will cover 100% of the cost to pick up and send out the correct product. Call customer service to report the situation.
- No returns will be accepted without RETURN AUTHORIZATION from Salinasautosport.com
- Wheel and tire packages must be properly boxed and should be sent back fully insured for the replacement cost. Salinasautosport.com will deny credit on any damaged returns.
- The manufacture warranty exists directly between the manufacturer and the customer. Salinasautosport.com is not responsible for any claims on the manufacturer warranty.
- The Customer is RESPONSIBLE for all shipping cost when returning or exchanging items to Salinasautosport.com.
- A 25% restocking fee of the total order will be charged to your account for the returned order. This also applies to shipments that are refused at the time of delivery.
- All cancellations prior to shipment are subject to a 25% (of the total invoice) restocking fee.
- Absolutely no returns will be accepted after the Tire or Wheel set has been mounted onto the vehicle and driven. This is considered a used set and Salinasautosport.com does not sell used rims or tires.
- For customers purchasing wheels alone, once a tire is mounted there are absolutely no returns. Please test fit first before mounting!
- The purchase price at the time of sale is final.
- All Special order item sales are final. This means no returns on special order items.
- No returns after 30 days.
- It is the customer’s obligation to notify Salinasautosport.com, at the time of purchase, if their vehicle has been lowered or altered in any way that might change the fitment guidelines for that vehicle.
- Any Tires or Wheels sent back freight collect will be refused and credit denied unless prior approval (must have a Return Authorization).